FAQs – Frequently Asked Questions

You couldn’t believe some of the questions we get asked. We do try an be helpful but answering questions also takes us away from making valves and other products so please do check here in case someone ha already asked your question.

Brimar Store

Do you ship to America?

In short no. We are unable to ship to America at present however you can buy tubes and import them personally for your own use. We suggest you use a forwarding agent like ‘myukmailbox.com‘ Brimar do not recommend or have a preferred shipping agent. Please order your products in the normal way on the website and use your agents address for both the invoice and delivery address.

Do you ship to Canada?

In short no. We are unable to ship to Canada at present however you can buy tubes and import them personally for your own use. We suggest you use a forwarding agent like ‘myukmailbox.com‘ Brimar do not recommend, take responsibility for, or have a preferred shipping agent. Please order your products in the normal way on the website and use your agents address for delivery.

Why is my country not listed as a shipping destination?

Sorry – We only ship direct to a limited number of countries but the list is growing. If you find that you are unfortunately not on our list for direct shipment, you can buy tubes and import them personally to your home country for your own use. We suggest you use a forwarding agent like ‘myukmailbox.com‘ but Brimar do not recommend, take responsibility for, or have a preferred shipping agent. Please order your products in the normal way on the website and use your agents address for delivery.

Products we make and sell

Things to do with products

Are any valves made in the UK?

Unfortunately not at the moment but we hope to start manufacturing in 2019. Making valves is a very complex business and even though we have the machines, this is still only 30% of the tools, equipment and processes that we need to have in place to create a stable and consistent product. The Great British Valve Project is steadily working towards this goal but in the mean time, please continue to support us by purchasing our fantastic value valves.

Who makes your valves?

It is company policy not to identify any of our suppliers around the world who produce components and products to our specification.

All our valves, before being put through our in-depth finishing processes, are checked visually and electrically then finally branded branded and packaged.  Confidence in our QA process and products allows us to provide a warranty on all valves.

Why buy from Brimar?
  • We choose and commission the best value valves aimed at giving you a great performance at a sensible price.
  • Every valve goes through a strict ‘Brimar’isation and quality check.
  • We automatically close match multiple tube orders at no additional cost to ensure the best performance in your equipment.
  • Every valve comes with a 12 month manufacturing defect warranty.
  • Every valve or product bought helps us learn about, develop and finance valve production in the UK.

Brimar Store (3)

Sorry – We only ship direct to a limited number of countries but the list is growing all the time.

If you find that you are unfortunately not on our list for direct shipment, you can:

  • Use the ‘Contact Us’ function on our website and send us your location details. we will check and verify whether we can ship to you direct.
  • buy tubes and import them personally to your home country for your own use. We suggest you use a forwarding agent like ‘myukmailbox.com‘ but Brimar do not recommend, take responsibility for, or have a preferred shipping agent. Please order your products in the normal way on the website and use your agents address for delivery.
Category: Brimar Store

In short no. We are unable to ship to America at present however you can buy tubes and import them personally for your own use. We suggest you use a forwarding agent like ‘myukmailbox.com‘. Note: Brimar do not recommend or have a preferred shipping agent.

Please order your products in the normal way on the website and use your agents address for both the invoice and delivery address.

Category: Brimar Store

In short no. We are unable to ship to America at present however you can buy tubes and import them personally for your own use. We suggest you use a forwarding agent like ‘myukmailbox.com‘. Note: Brimar do not recommend or have a preferred shipping agent. 

Please order your products in the normal way on the website and use your agents address for both the invoice and delivery address.

Category: Brimar Store

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